MISSION HOMEFRONT RESEARCH
We use surveys, submissions and collect real experiences from NZDF personnel and whānau to gather and create data. Our research helps us track data, push for change, spotlight issues and guides the practical support we build on the ground.
Mission Homefront Remuneration Survey
In March 2025, Mission Homefront conducted a nationwide remuneration survey of current and former New Zealand Defence Force (NZDF) personnel to assess perceptions of pay and conditions of service.
The 328 responses, spanning all ranks, branches, and trades, reveal widespread dissatisfaction and financial strain across the Force.
The survey paints a consistent, data-backed picture of systemic financial hardship, inequitable pay structures, and declining morale across the NZDF.
Personnel believe that without urgent reform, retention and capability will continue to deteriorate.
91%
91% did not believe their base salary fairly reflected their work, responsibility, or commitment.
74%
74% had considered leaving the NZDF due to poor remuneration.
63%
63% were actively planning to exit within five years.
92%
92% believed the Military Factor was inadequate and did not compensate for the unique burdens of service life.
85%
85% said their civilian counterparts earnt significantly more, with many citing pay gaps of $20,000–$40,000, and up to double in some trades.
26.5%
26.5% were unaware that employer KiwiSaver contributions were included in total remuneration.
62%
62% faced financial hardship due to their NZDF wages.
17%
17% reported that allowances and reimbursements negatively affected their tax obligations or entitlements such as Working for Families and tax debt.
16%
16% regularly struggled to afford basic needs.
Mission Homefront’s submission statistics (2024)
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62%
Said substandard housing and accommodation was making adults and children sick, which included short-term sicknesses, chronic respiratory illnesses and consistent hospital admissions, as well as stress and mental health issues.
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73%
Said their houses had black mould, dampness and draughts.
A further 43% felt their houses were too cold and not insulated properly.
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55%
Said they didn’t have enough support, welfare, whanau and mental health assistance to navigate the nature of military life.
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57%
Said they struggled with inadequate salaries leading to financial problems, inability to afford bills, keep up with increased living costs, and rental increases.